Sales Strategies and First Calls for Heat Pump Water Heaters

Increasing Residential Heat Pump Water Heater Sales | OLOD.07.002

Master client first call scenarios, sales techniques, & customer education for residential HPWHs. Part of a two-course series that is Energy Skilled-recognized by the U.S. Department of Energy in Heat Pump Water Heater Installation.

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Course curriculum

1. Course Summary and Objectives
  FREE PREVIEW
1. Episode 1
  FREE PREVIEW
2. Episode 1 Quiz
1. Episode 2
2. Episode 2 Quiz
1. Episode 3
2. Episode 3 Quiz
1. Episode 4
2. Episode 4 Quiz
1. Episode 5
2. Episode 5 Quiz
1. Episode 6
2. Episode 6 Quiz
1. Episode 7
2. Episode 7 Quiz
1. Episode 8
2. Episode 8 Quiz
1. Introduction
2. Plug-In Heat Pump Water Heater Field Study Findings & Market Commercialization Recommendations
1. Course Review
2. Cumulative Course Quiz
1. DOE Energy Skilled Recognition Program
2. Mandatory Form for Energy Skilled Recognition
1. Feedback Survey

About this course

$160.00
24 lessons
0.5 hours of video content

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Increasing Residential Heat Pump Water Heater Sales | OLOD.07.002

Course curriculum

Course Introduction

1. Increasing HPWH Sales

2. Conversing with the Customer

3. Overcoming Customer Objections

4. Understanding Customer Types

5. Incentives, Rebates, and Financing Help

6. Closing the Deal

7. Using Referrals and Testimonials

8. Building Long-term Customer Relationships

Additional Learning Resources

Course Review

DOE Energy Skilled™ Recognition Participation

Course Survey

About this course

Discover your potential, starting today